Privacy Policy

RetailCrime.ai (“we,” “us” or “our”) is committed to protecting the privacy and personal data of professionals visiting our platform. This Privacy Policy describes how Telakus Inc. and its publishing partner, The D&D Daily, collect, use and disclose personal information when you use our website, educational modules, research surveys and marketplace services located at https://retailcrime.ai (the “Hub”).

1. Information We Collect

We collect information directly from you, automatically through your interaction with our site and from professional third-party business records.

A. Information Provided Directly by You

• Contact Information: Name, professional email address, phone number, job title, company name and industry sector provided when registering, downloading research or filling out forms.
• Survey Responses: Quantitative and qualitative data provided when participating in industry research studies.
• Course & Training Records: Progress tracking, completion statistics and certifications earned within Telakus Academy or associated learning portals.

B. Information Collected Automatically

• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages and navigation paths.
• Cookies and Tracking Technologies: We use essential and functional cookies, web beacons and analytical tags to understand site interaction and optimize platform performance.

2. How We Use Your Information

We use collected personal data for legitimate business purposes, including:

• Providing, maintaining and improving the features and user experience of the Hub.
• Processing survey data to generate anonymized, aggregated industry trend reports.
• Delivering educational certificates and tracking professional advancement.
• Communicating administrative updates, platform announcements and specialized industry insights.
• Connecting retail decision-makers with solution providers when explicit consent or intent signals indicate interest in specific AI technology categories.

3. Disclosure and Sharing of Information

We value user trust and do not sell raw personal contact details to third-party data brokers. We share data only under the following structured circumstances:

• With Solution Providers: If you actively download a solution provider whitepaper, request a demonstration or engage with a specific product listing, your business contact details may be shared with that provider to fulfill your request.
• With Media & Operating Partners: Telakus Inc. and Downing & Downing Inc. share platform operational metrics and aggregated insights to deliver co-branded services.
• Service Providers: Trusted vendors performing hosting, email delivery, analytics and customer support functions under strict confidentiality constraints.
• Legal & Compliance Requirements: When required by law, subpoena or regulatory process to protect organizational rights, safety or property.

4. Data Security and Governance

We maintain appropriate technical, organizational and physical safeguards designed to protect personal data against unauthorized access, loss, alteration or disclosure. All transaction pathways and user records utilize industry-standard encryption protocols.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes and enforce our agreements, after which it is securely deleted or anonymized.

6. Children’s Privacy

The Hub is intended for business professionals age 18 and older, consistent with our Terms of Use. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided us with personal information, please contact us using the details below.

7. Your Privacy Rights and Choices

Depending on your geographic location, you may have rights under state or federal privacy laws, including:

• The right to request access to personal information maintained about you.
• The right to request correction of inaccurate personal data.
• The right to request deletion of your personal information.
• The right to opt out of marketing communications by clicking Unsubscribe in any email message.

To exercise any of these rights, please contact our Data Governance team using the details in Section 10 below.

8. Cookie Choices

You can control or disable cookies through your browser settings; disabling certain cookies may limit some Hub features.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last Updated” date above, and, where required by law, we will provide additional notice.

10. Contact Us

To exercise your privacy rights or ask questions about this Policy, contact our Data Governance team:
Email: retailcrime.ai@telakus.com
Mail: Telakus Inc., Attn: Data Governance, 1500 N. Grant St., Ste. N, Denver, CO 80203